Prepare payment instructions
- Open Events, select your event, choose Edit event, then open Payments.
- Enter the payment instructions with the exact recipient, payment reference and contact details guests should use.
- Save and check the instructions on a draft event or booking preview before accepting paid registrations.
- Set the event’s payment deadline and explain any organizer-specific conditions in the event information.
Reconcile by currency
Compare registrations against actual transactions in your payment account. Keep different currencies separate when reviewing totals; adding them together does not produce a meaningful revenue figure.
VenuDash records payment and refund decisions. It does not replace your bank statement or transfer money when you click a confirmation or completed-refund action.
Changes affect future instructions
Existing registrations keep the instructions they received when created. If details must change for an existing guest, contact them clearly and reconcile the original order before asking for any additional action.