Choose a role
| Role | Typical work |
|---|---|
| Owner | Manage the organization and team roles, events, payments, and operations. |
| Manager | Manage events and payments and invite teammates. |
| Editor | Create and edit events and their maps. |
| Finance | Review payments and registrations and handle authorized refund work. |
| Scanner | Verify tickets and check guests in at gates. |
Invite someone
- Open Team as an owner or manager.
- Enter the teammate’s email address and choose the narrowest suitable role.
- Send the invitation. The teammate opens the invitation email, signs in with the intended account, and accepts it.
- Check that the person appears in Members. A pending invitation is not an active team membership.
Maintain access
The owner can change non-owner roles and remove members using the available controls. Revoke pending invitations that are no longer needed. Ask departing staff to stop using shared devices and sign out; each scanner should use an identifiable account.
A teammate cannot find the workspace
Check the invitation email, expiry, acceptance state, and signed-in email. Then use the account switcher to choose the organization. If a page is restricted, confirm the role rather than sharing another teammate’s login.